Forested Madrid One

Due to the pandemic, production times and shipping times to some destinations are changing daily.

The following summary provides live updates of any known production issues across our global network. We will update this page in real time; as soon as news reaches us.

Last updated 1 March 2022

INCIDENT BULLETIN PAGES

Packaging

All items are wrapped safely in protective materials. Framed print are packaged in our own dual-wall shipping boxes, which are purpose-made to our specifications and are designed to withstand even long international journeys safely. Our packaging standards have been refined many times, over many years and breakages and damage are now extremely rare. On those occasions when incidents do happen, we strive to ensure that your collection and replacement are organised immediately and shipped back out on a priority service without any fuss.

Production Times EU - UK - USA - AU

We print all items to order. 

• Paper prints within 1-3 business days;
• Framed prints within 2-4 business days;
• Deco Prints 2-4 business days. (Except AU)

Shipping Times EU - UK - USA - AU

Approximate shipping times are as follows:

• Paper prints within 4-10 business days;
• Framed prints within 7-14 business days;
• Deco Prints 4-15 business days. (Except AU)

Other Shipping Prices & Times

Please, Ask in customer@thetravelerart.com for other countries.