Delivery
EU - UK - USA - AU
ROLLED
- Free shipping worldwide
- Production time: 1-2 Business days
- Shipping time: 4-6 Business days
FRAMED
- Free shipping worldwide
- Production time: 2-4 Business days
- Shipping time: 4-6 Business days
OTHER COUNTRIES
Please, Ask in customer@thetravelerart.com
Depending on the destination, orders may be subject to additional charges such as sales tax, customs & duty charges. Customers are responsible for all international duties upon arrival. Please check your local government agency for these costs.
The following summary provides live updates of any known production issues across our global network. We will update this page in real time; as soon as news reaches us.
Last updated 5 May 2023
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PRODUCTION |
SHIPPING |
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|---|---|---|
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EU |
Some impact Public holidays (NL) |
Some impact Deliveries into Ireland delayed by up to 9 days due to slower processing of orders through Irish customs. |
|
USA |
Some impact Public holiday Canvas |
Good |
|
UK |
Some impact Public holidays Rolled, framed & non-global stretched canvas, wrapping paper, stickers |
Some impact The previous cyber incident that affected Royal Mail international deliveries has been resolved, but deliveries may take slightly longer for the following services:
For the latest information, please check Royal Mail's incident page. |
INCIDENT BULLETIN PAGES
UK Royal Mail - PostNL - DPD NL - Fedex - UPS - DHL
Packaging
All items are wrapped safely in protective materials. Framed print are packaged in our own dual-wall shipping boxes, which are purpose-made to our specifications and are designed to withstand even long international journeys safely. Our packaging standards have been refined many times, over many years and breakages and damage are now extremely rare. On those occasions when incidents do happen, we strive to ensure that your collection and replacement are organised immediately and shipped back out on a priority service without any fuss.